Last updated: 2025

This Privacy Policy explains how Torma Decorating Ltd. (“we”, “our”, “us”) collects, uses and protects your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following personal data:

• Contact information (name, email address, phone number)

• Project details submitted through our contact or quote forms

• Technical information (IP address, browser type, device information)

• Usage data about how you interact with our website

2. How We Use Your Information

We use your information to:

• Respond to quote requests and enquiries

• Provide our painting, decorating and wallpapering services

• Improve our website and customer experience

• Maintain internal records and communication

• Comply with legal obligations in the United Kingdom

We do not sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

We process your information under:

• Consent – when you submit a form

• Contractual necessity – to deliver the services you request

• Legitimate interest – to improve our website and services

• Legal obligation – when required by law

4. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information.

Your data is stored securely and only for as long as necessary for the purposes outlined in this policy.

5. Third-Party Services

We may use third-party tools such as:

• Website hosting providers

• Analytics services

These providers may process your data only as needed to perform their services.

6. Your Rights (UK GDPR)

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Object to processing

• Request data portability

To exercise your rights, contact us at:

info@tormadecorating.co.uk

7. Contact Us

If you have any questions about this Privacy Policy, please contact:

Torma Decorating Ltd.

Email: info@tormadecorating.co.uk